Legal information

Privacy Policy

We respect the information entrusted to us and explain here how Tbc Logistics Ltd handles personal data.

1. Scope and responsibility

This Privacy Policy describes how Tbc Logistics Ltd collects, uses, stores, and protects personal information when you visit our website, contact us, or otherwise interact with our services. It applies to information received through this website and related business communications. The controller or responsible organization is Tbc Logistics Ltd, at 6 Kelso Place, Kirkcaldy, United Kingdom, KY2 5BG.

This policy is intended to provide clear general information. Specific services or engagements may be governed by additional notices or contractual terms.

2. Information we collect

We may receive information that you choose to provide, such as your name, email address, telephone number, organization, and the contents of a message or inquiry. We may also receive basic technical information, including browser type, device information, approximate location, pages viewed, and security or diagnostic data.

We do not ask you to submit sensitive personal information through ordinary contact forms. Please avoid sending such information unless it is specifically requested through an appropriate secure process.

3. How we use information

We use personal information to respond to requests, communicate about potential or existing engagements, provide and improve our website, maintain security, prevent misuse, keep appropriate business records, and meet applicable legal or contractual obligations. Where required, we rely on a suitable legal basis such as consent, performance of a contract, legitimate business interests, or compliance with law.

4. Service providers and international transfers

We may share information with carefully selected providers that help us operate communications, hosting, security, analytics, or business administration. They may process information only for agreed purposes and subject to appropriate safeguards. We may also disclose information where necessary to protect rights, safety, property, or comply with a lawful request.

Some providers may process information in a different country. Where applicable, we use legally recognized transfer mechanisms and safeguards appropriate to the nature of the information.

5. Your choices and rights

Depending on where you live and the applicable data protection laws, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain processing. You may withdraw consent where processing relies on consent. You may also have the right to lodge a complaint with the relevant privacy supervisory authority.

To make a request, contact us at admin@dowejdaapparel.shop. We may need to verify your identity and will respond within the period required by applicable law.

6. Security and retention

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No online transmission or storage system can be guaranteed completely secure. We retain information only for as long as reasonably necessary for the purposes described here, including legal, accounting, dispute-resolution, and record-keeping requirements.

7. Updates and contact

We may update this policy when our practices, services, or legal obligations change. The current version will be made available on this page. For privacy questions, write to admin@dowejdaapparel.shop, call +441483302211, or write to 6 Kelso Place, Kirkcaldy, United Kingdom, KY2 5BG.